Purple Cloud Consultancy
  • Home
  • About
  • Business Skills
  • Training Workshops
  • Customer Service Training
  • Contact

Category Archives: Business Skills

Business skills are vital to the success and performance in business and entrepreneurship. Building knowledge around necessary business skills can be beneficial towards the workplace and performance of employees.

How to Ensure Effectiveness in Workplace Training

by Purple Cloud Consultancy Posted in Business Skills, Training Workshops .

How to Ensure Effectiveness in Workplace Training - How to Ensure Effectiveness in Workplace Training

Many different situations can threaten the effectiveness of workplace training and workshops being put in place for employees.

Firstly, the expected outcome of the training needs to be identified and strategized before planning the training. An effective training program is created by following a strategy step by step. Often training initiatives fail to meet organisational objectives and expectations.

Continue reading →

Understanding Basic Skills in Business

by Purple Cloud Consultancy Posted in Business Skills .

Understanding Basic Skills in Business - Understanding Basic Skills in Business

Every business you come into contact with is part of an entrepreneur’s dreams of creating what they love and succeeding in it. Many small business owners do not have experience or knowledge around the basic skills needed to make a success from a start-up business. In this article, readers can learn more about the basic skills which are necessary for success.

Continue reading →

3 Business Skills for Developing Success in the Workplace

by Purple Cloud Consultancy Posted in Business Skills, Training Workshops .

3 Business Skills for Developing Success in the Workplace - 3 Business Skills for Developing Success in the Workplace

Hard work will help any employee to secure a job in any relevant work they are interested in. Without developing good business skills, a company can go under and can also stall the progression of any employee looking to progress in their role in the workplace.

Continue reading →

Search

Recent Post

    • What to Know About Training for Casino ManagersWhat to Know About Training for Casino Managers
      Training WorkshopsThis article is an overview of the importance of the training of a casino manager and the responsibilities going with the job and the training workshops available. A casino manager is responsible for supervising casino employees and making sure all employee responsibilities are met in compliance with their job description. Another important part of being a casino manager is understanding how to adhere to the state’s specific gaming regulations and to ensure staff are properly licensed and knowledgeable around the workings of casinos and the games. Gaming Regulations Gaming Regulations play an important part in the casino being operated within the laws and regulations of running a casino. Regulations differ from each state in each country. In the UK, there are many regulations and laws to follow with gambling whether online or as a physical ground-based casino. Casino managers need to attend training workshops on the rules of the state in which their casino is operating. Understanding the internal controls for ensuring the integrity of the casinos and games the casino has to offer. In online casinos, regulations play a major role in safety and reliability towards patrons looking for reliable and safe online casinos. If laws are not met, the online casino can be closed by the state in which they are registered. Online casinos such as https://www.mFortune-bonus.co.uk/ are reliable and lawful online casinos. When visiting online casinos, it is important to choose only online casinos which are registered and who follow regulations. Training in Specific Games As a manager at a casino, understanding and being knowledgeable on all the games available are imperative. A casino manager needs to understand all the factors in each game. Many casino managers get promoted from working at different games in the casino as a measure to ensure knowledge around many of the games....
    • Why Customer Service Training is Important to Online Casino EmployeesWhy Customer Service Training is Important to Online Casino Employees
      Customer Service TrainingThe importance of having good customer service in online casinos are imperative to the success of the platform and how often patrons will be using the website and returning frequently. In this article, we will look at some of the most important factors to consider in the importance of customer service training in online casinos. Online casinos must be able to prove to their patrons that they are reliable and regulated online casinos. By providing good customer service, players will be able to trust the casino and its workings. When a casino has 24hour customer support service, a player will know the casino is trustworthy and safe. Choosing the right online casino is important as unregulated and untrustworthy casinos deceive their players. Mfortune-slots mobile casino UK is an example of an online casino that can provide good customer support service and a casino which presents trustworthiness and respect towards its patrons. The most popular online casinos always have great customer support service, which is a direct sign of how important customer service training is to any employee in the online gambling sector. Providing employees with the proper knowledge and training on how to work with customers and provide them with a great experience is a major factor in the success of an online casino. Each year, new players get into online casinos and online gambling. Many of these players do not understand how many of the games work, thus they will choose online casinos which can provide them with 24hour customer service to help them with struggles that may occur while trying to play the games. Customer service is also not only beneficial for the players but also for the online casino itself. Complaints go through to customer service, informing the company of problems they need to solve to keep their loyal customers....
    • How to Ensure Effectiveness in Workplace TrainingHow to Ensure Effectiveness in Workplace Training
      Business Skills / Training WorkshopsMany different situations can threaten the effectiveness of workplace training and workshops being put in place for employees. Firstly, the expected outcome of the training needs to be identified and strategized before planning the training. An effective training program is created by following a strategy step by step. Often training initiatives fail to meet organisational objectives and expectations. These 5 steps will help in ensuring effectiveness in Workplace Training. Strategize Training Needs The first step in developing a training program is to identify and assess the needs of enforcing the training. If the training program is being built from scratch without objectives set down, the areas which need to focus on will need to be assessed and planned. Set Training Objectives Assessing the training needs will identify any faults in the current training initiative and employee skills. These faults need to be annualised, understood, and prioritised into the training objectives and needs. The main goal of creating a new training workshop is to focus on the needs put in place for the new training. The new training should match the areas where improvement is needed by evaluating the previous methods. Implement the Initiatives for Training Implementing the new initiatives is where the training program will start its workings. A business needs to decide whether to outsource the training to experienced companies providing workshops and programs or doing the training in-house. The engagement from employees needs to be considered with the implementation, and the scheduling of training activities need to be put in place. The program is then officially launched and active. To ensure the effectiveness, the progress of each attendee should be monitored and assessed. By following some of these guidelines, a training program can be extremely beneficial and effective to the needs of the training. Visit Purple Clouds Consultancy frequently for more posts on training workshops....
    • Understanding Basic Skills in BusinessUnderstanding Basic Skills in Business
      Business SkillsEvery business you come into contact with is part of an entrepreneur’s dreams of creating what they love and succeeding in it. Many small business owners do not have experience or knowledge around the basic skills needed to make a success from a start-up business. In this article, readers can learn more about the basic skills which are necessary for success. Small start-up businesses mostly start without employees or just a few. This means that a start-up business owner will need to possess many different skills and have the courage to get through many difficulties by themselves. Financial management plays a major role in the progress and upkeep of a small start-up business. It will be important to learn how to keep important records and how to file these records. These include financial records from banks, suppliers, costs, taxes, and invoicing. This goes together with basic accounting skills; accounting is an important part of keeping things running smoothly in a new small business.  Managing a small start-up business with strategies are beneficial to starting with the new idea and having it progressing. Creating a strategic plan for a new business and keeping track of staying with the strategy can ensure quality growth. Soon after starting up a new small business, the need to employ workers might arise and the business owner will need to have people management skills in place for smooth running employee progression and workflow. Marketing might seem like one of the easier skills to develop with a new business, but in essence, it is one of the most important skills and need to be done correctly and effectively. Marketing strategies are the voice of a business, it provides the image which your potential customers will see on social media and other advertisements. Sales are what a business is all about, whether its products or services, it’s what bring in the profits and it’s the reason why the business exists. Without sales of the products or services, the business will fail. Sales skills are what drives a business owner to make a sale to an interested customer....
    • 3 Business Skills for Developing Success in the Workplace3 Business Skills for Developing Success in the Workplace
      Business Skills / Training WorkshopsHard work will help any employee to secure a job in any relevant work they are interested in. Without developing good business skills, a company can go under and can also stall the progression of any employee looking to progress in their role in the workplace. Some of these skills include marketing, networking, selling, management, communication and negotiation, and are crucial to the success of a company or small business alike. This article will provide information on three important skills to develop. Leadership Skills Being a leader incorporates the power of persuading and managing other employees to achieve goals and objectives which have been set in place. Being a leader includes motivating staff to get the best performance from them which will also improve productivity and workflow. Having regular company updates and ensuring teams and staff are happy can ultimately help the company. By listening to employees on their issues or unhappiness in the workplace can help to show good leadership. Networking Networking within a business can provide flow and an increase in customers and profits. The corporate environments can be extremely competitive. Networking is important to stand out and perform. It’s one of the most efficient ways of building quality sales opportunities. It can provide a company, its team, and staff the means to succeed in the marketplace. Social media is a great means to connect after events. Being proactive on potential customers’ social media pages will keep you in their consciousness. Building an online presence is an important aspect of networking. Management Skills In every company, there is a need for an individual to stand out among the rest and show their value in executing projects and managing people in the workplace. Taking responsibility when problems arise is very important in showing management skills and improving on the skill. To develop this skill further, make sure staff are aware of where the company is heading and what its plans are for the business. Following these guidelines in improving on business skills can provide any individual with success within a company and help them grow and progress....
    • Benefits of Customer Service TrainingBenefits of Customer Service Training
      Customer Service TrainingMany elements influence the success of a business. Customer service stands as one of the most important of them all. Any interaction between a business and its customers or potential customers can influence the success of a business. When looking at thriving businesses, it’s evident that a clear focus towards customer care is in place, thus proving the importance thereof. In this article, you can learn more about the key benefits to developing a larger focus on customer care and how to help your employees provide better interaction between them and the customer. The Rise in Profits and Success Customer support service training can allow a company to achieve better customer satisfaction, which in turn provides more profits and a more successful company. Employees receiving customer care training learn all the major factors that customer care adds to their role in the workplace and the company, thus providing less employee turnover. Throughout customer service training programs and workshops, employees learn to work as a team in keeping customers satisfied and happy. This provides an overall increase in the rise in profits due to customers coming back and also spreading the word of the great quality in a companies’ customer care service. Improved Employee Skills Through training, staff can improve their skills in customer care and other important fields in working with customers and workflow. These programs and workshops provide a focus on improving communication and listening to customers and employers. It also helps in organisational skills by staying organised and create proper time frames for responding to customers over enquiries or solving their complaints. The increase in their motivation throughout these workshops together with learning new skills can ultimately help the company to improve on its customer support services. Helps to Motivate Employees to Engage with Customers Customer service training has been proven to help employees and staff to understand their role in the organisation and how their role influences their work. Providing them with any training shows a staff member how much the company cares about them and customers. Knowing the company cares can help an employee to understand the importance of engaging more with customers and in the company. By engaging more with customers, the customers will feel appreciated and motivated. In the company, engagement is important for employees, thus helps them to do more effort in understanding all aspects of a company. Ultimately the most important benefit from customer service training is the immediate impact it has on the company as a whole and the success it will achieve by having knowledgeable employees and satisfied customers....

Consultancy

As a consultancy information website, you can read many articles on advice to different seminars and workshops available for employees to attend throughout the UK. Some articles also include information on various roles and levels of business skills in companies and how they can be improved.

Visit Us

Visit purplecloudsconsultancy.co.uk frequently for updated articles and posts on how a company can grow by providing employees with sufficient training in customer service and other factors in a company.

Categories

  • Business Skills
  • Customer Service Training
  • Training Workshops

Archives

  • December 2021
  • November 2021
  • September 2021
  • August 2021

Newsletter

Subscribe to our mailing list and get interesting stuff and updates to your email inbox.

Recent Posts

  • What to Know About Training for Casino Managers
  • Why Customer Service Training is Important to Online Casino Employees
  • How to Ensure Effectiveness in Workplace Training
  • Understanding Basic Skills in Business
  • 3 Business Skills for Developing Success in the Workplace

Sitemap

  • Contact
  • Privacy Policy
  • Disclaimer
  • Terms and Conditions

CyberChimps WordPress Themes

© purplecloudconsultancy.co.uk